Winner Management
Prize Fulfilment
With our full winner management service, you can be assured that your brand experience continues long after your winner has been drawn. They will be assigned their own dedicated Prize Co-ordinator who will contact them directly within 24 hours. From sending out their product prize to working with them to book in their holiday of a lifetime, this Winner Co-ordinator will keep them informed every step of the way and ensure every winner receives the highest possible level of service. This also allows a high degree of flexibility with every prize, from arranging the most convenient delivery times of their brand new games console or guaranteeing the best date choice for their holiday, so you can feel certain that your winner will have the best possible experience which they will forever associate with your brand.
Each winner received:
• Confirmation and congratulatory telephone call within 24 hours of receiving their details
• Their own Prize Co-ordinator to act as their one point of contact throughout their prize experience
• A flexible approach to ensure the most suitable prize experience
• Prize winner information phone line, available 24 hours a day, 7 days a week (inclusive of holidays)
• Comprehensive follow-up and feedback which we then pass on to every client